NASPO ValuePoint Master Agreement
Lead State: Utah | Contract Term: 2026-2036
Acro Service Corporation (Acro) is an awarded vendor under the NASPO ValuePoint Cloud and Software Solutions Master Agreement, providing Software-as-a-Service (SaaS) platforms and Value-Added Services for state, local, tribal, and territorial government entities. Public agencies can use this cooperative contract to access Acro’s awarded SaaS solutions and value-added services.
Solution Offerings:
- Vendor Management System (XRM System - SaaS)
- Case Management System (ACAMS - SaaS)
- Value added services such as Implementation, Consulting, Data Migration, Configuration, and Ongoing Support
Why use the NASPO Valuepoint contract?
The NASPO ValuePoint Master Agreement enables Participating Entities to procure cloud and software solutions through a competitively solicited, multi-state cooperative contract administered by the State of Utah.
Contract Benefits:
- Faster path to procurement
- Pre-negotiated terms and conditions
- Established pricing structure
- Streamlined procurement cycle
- Cooperative purchasing authority
Administrative Structure
- 0.25% NASPO ValuePoint Administrative Fee
- Participating Addendum (PA) required for each state/entity
- Quarterly usage reporting as required under the Master Agreement
- Ordering instructions provided in coordination with NASPO and Lead State
Participating Entities should confirm execution of a Participating Addendum in their jurisdiction prior to purchase.
Benefits of using Acro as a Vendor
For more than four decades, Acro Service Corp. has partnered with government agencies to modernize workforce and operational systems at scale. As a NASPO‑awarded provider, Acro delivers proven SaaS platforms supported by deep public‑sector expertise and outcome‑driven services.
Founded in 1982 | Privately held | Stable leadership
Top 50 U.S. staffing & solutions firm
5000+ employees | 2500+ Suppliers | NMSDC Corporate Plus MBE certified
Helping public sector drive supplier diversity and measurable diverse-talent spend.
XRM SYSTEM® - Vendor Management Solution (SaaS)
XRM System is a cloud-based Vendor Management System (VMS) designed to support public-sector contingent workforce and Statement of Work (SOW) program administration. XRM System specializes in the public sector and supports agencies managing complex workforce ecosystems and multi-vendor programs, providing transparency, compliance oversight, and cost governance.
Capabilities:
- End-to-end vendor lifecycle management
- Job requisition and approval workflows
- Supplier onboarding and performance tracking
- Rate card configuration and enforcement
- Time entry, approval, and audit
- Consolidated invoicing validation
- Role-based access controls
- Audit logs and compliance reporting
- Standard and ad hoc reporting dashboards
- Ongoing maintenance and system enhancements
ACAMS® - Acro Case Management System (SaaS)
ACAMS is a configurable case management platform supporting public-sector programs requiring secure data management, regulatory compliance, and workflow automation. The ACAMS supports secure modernization of case processing, documentation, and reporting requirements.
Capabilities
- Configurable workflows and business rules
- Enterprise, department, and location-level customization
- Secure client and provider data management
- Role-based access controls
- Audit and accountability logging
- Reporting and analytics
- Mobile-responsive access
Applicable Program Areas:
- Health and Human Services
- Aging and Community Services
- Regulatory Oversight
- Social Services Programs
- Public Assistance Administration
Value-Added Services
Acro provides value-added services through NASPO to help public sector agencies implement, configure, optimize, and support awarded cloud solutions. These services are designed to improve adoption, streamline operations, and deliver long-term value.
Services Include:
- Implementation and deployment support
- Configuration and customization
- Data migration and integration support
- Training and knowledge transfer
- Ongoing technical and operational support
- Supplier management and administrative support
- Business process support and process consulting
- Workflow optimization and continuous improvement
These services are designed for agencies seeking both technology enablement and the support needed for successful rollout, adoption, and ongoing performance.
NIST Alignment
NIST SP 800-145 (Cloud Computing Definition)
- On-Demand Self-Service
- Broad Network Access
- Resource Pooling
- Rapid Elasticity
- Measured Service
NIST SP 800-53 Controls
- Access Control (AC)
- Audit and Accountability (AU)
- System and Communications Protection (SC)
- Incident Response (IR)
- Risk Assessment (RA)
Security Controls
- Encryption in transit and at rest
- Role-based security architecture
- Continuous monitoring
- ISO 9001:2015 certified quality management
- Audit trail logging
- Azure Government hosting (where applicable)
- Logical tenant separation
Acro maintains documented security procedures and incident response protocols consistent with government IT expectations.
Implementation and Support
Acro provides structured onboarding and ongoing support services including:
- Implementation planning and configuration
- Data migration assistance
- End-user training and refresher sessions
- Technical consulting
- Ongoing system support
- Governance and performance reviews
Dedicated Government IT personnel support Participating Entities throughout the procurement and implementation lifecycle.
Accelerate Secure Cloud and Software Procurement Through NASPO ValuePoint
Acro's awarded solutions enable agencies to modernize workforce and case management operations through a compliant, cooperative purchasing vehicle.